The San Francisco Health Improvement Partnership (SFHIP) is a collective impact model that seeks to improve community health and wellness in San Francisco. In 2019, the Hospital Council of Northern and Central California contracted with Facente Consulting to provide strategic and project management support to guide SFHIP in developing, implementing, and evaluating its annual priorities and activities.
Facente Consulting developed and implemented standard tools and processes that promote communication, decision-making, and consensus-building for this collective impact initiative. These tools and processes included: designing stategic meetings and presentations to advance SFHIP’s key priorities; creating mechanisms to track SFHIP’s action items and decision-making processes; and developing a structured orientation for new members. Rather than making decisions on behalf of the client, Facente Consulting provided comprehensive and inclusive facilitation to help SFHIP drive their own process, and helped them to create a framework and foundation that would allow them to plan and achieve their future goals.