The Standards of Care for Ryan White Part B service categories provide the framework for measuring service processes and outcomes, define the core components of each service category, and identify eligibility criteria for each service category. Through the Standards of Care, people living with HIV can be confident they will receive consistent, high-quality care regardless of their county of residence. In 2017, the California Department of Public Health embarked on a process to develop and implement revised Standards of Care for all 29 Ryan White Part B service categories, including core medical services and support services, for consistent use by counties throughout the state.
Facente Consulting was selected to gather, synthesize, prioritize, draft, and finalize the Standards of Care for California. We also worked with the California Department of Public Health to roll out the new standards statewide, including co-facilitation of regional trainings on the content of the revised standards in 2018. The final product was successfully approved by the United States Human Resources and Services Administration (HRSA), and the Standards of Care are now in use in all Part B counties in California.