Treasure Island is an island in the San Francisco Bay, technically part of the city of San Francisco. However, the residents of Treasure Island – many of whom are formerly homeless or have faced economic challenges in life – are physically separated from both San Francisco and the East Bay Area. The only transportation options available to residents is use of a personal car on the Bay Bridge or taking a public bus from the island to San Francisco (with no public transportation option to the East Bay, on the other side of the bridge). One Treasure Island (a nonprofit organization committed to fostering and stewarding an equitable, inclusive, and thriving community for all Treasure Island), the Treasure Island Mobility Management Agency (TIMMA), and the Treasure Island Development Agency (TIDA) decided to undertake a transportation study to better understand Treasure Island’s resident and worker transportation needs, outline recommended short-term public transit improvements, and plan for supplemental transportation options (through 2030).
Facente Consulting was hired by One Treasure Island to work with the team to manage stakeholder engagement during the transportation study, including coordination and strategic thought partnership with the project partners, development and implementation of community assessment (both virtual and paper, with translation into Spanish, Mandarin, and Cantonese), and coordination and facilitation of four focus groups, held in English, Spanish, Mandarin, and Cantonese.