Project Descriptions

Conference Coordinating Committee Facilitation, AIDS2020
San Francisco AIDS Foundation

Facente Consulting was hired to plan and facilitate highly political local coordinating committee meetings for the 2020 International AIDS Conference, which was slated to be jointly held in San Francisco and Oakland, CA until it was forced to move to a virtual format due to the COVID-19 pandemic.

Retreat Facilitation and Theory of Change Development
AIDS United

Facente Consulting was hired to design and lead a 2-day retreat to help AIDS United plan for the future of their harm reduction initiatives.

Strategic Planning to Expand Scope and Refocus on Health Justice
San Francisco AIDS Foundation

Facente Consulting was selected by the San Francisco AIDS Foundation to lead a year-long strategic planning process that would incorporate the input of more than 200 staff and over 800 donors, volunteers, clients, and external stakeholders, ushering the Foundation into a new era of expanded work and a focus on health justice.

Impact Evaluation of a California Reducing Disparities Project (CRDP) to Improve LGBTQ+ Mental Health
San Francisco Community Health Center

Facente Consulting was contracted to serve as the lead evaluator for this local mental health-focused impact evaluation, with primary responsibility for designing and implementing a local evaluation plan, managing IRB approvals and human subject concerns, overseeing data collection, and conducting a quantitative analysis of local participant data.

Development of a Comprehensive Program Evaluation for a Neighborhood-Wide Community Program
Tenderloin Community Benefit District (TLCBD)

Facente Consulting was selected to help TLCBD create a Theory of Change for their work, learn the Results-Based AccountabilityTM (RBA) framework for evaluation, and develop an evaluation map to guide their future program evaluations.

Strategic Planning for People with Intellectual and Developmental Disabilities
The Arc San Francisco

Facente Consulting worked with The Arc San Francisco to guide them in the creation of a strategic plan for 2021-2024 that would increase their focus on equity and propel the organization into a new progressive era of service to people with intellectual and developmental disabilities.

Youth Needs Assessment
One Treasure Island

Facente Consulting was hired by the Treasure Island Homeless Development Initiative to conduct a needs assessment of youth living on the island, and develop a services plan to assist them in supporting Treasure Island families over a five-year period during the early phase of a $1.6 billion buildout of the island.

Strategic Planning to End Family Homelessness
Hamilton Families

Hamilton Families asked Facente Consulting to assist them in developing a three-year strategic plan to cultivate organizational excellence, strengthen high-impact services for homeless families during the pandemic recovery period, and design an advocacy program to drive systemic change for the future.

94124 COVID Connect & Care (C3) Project Management
Rafiki Coalition for Health & Wellness

Facente Consulting provided project management support that enabled the Rafiki Coalition to create a coalition of agencies designed to address the disparities in COVID-19 testing, infection, and care for Blacks/African Americans in San Francisco.

HCV Elimination Strategic Planning
Hep C Free Allegheny

Even before COVID-19 made “Zoom” a household word, Facente Consulting worked with Hep C Free Allegheny to virtually facilitate a strategic planning process for their hepatitis C elimination initiative, cutting costs and maximizing efficiency while planning their next three years of priorities.

Syringe Services Programs Best Practices Tool Development
NASTAD

Facente Consulting was hired to create a set of performance standards to provide guidance and best practices for public health departments, community-based organizations, and community stakeholders/service providers around the country as they developed and expanded syringe services programs in their areas.

Geographic Information System (GIS) Mapping for Reproductive Health in Sub-Saharan Africa
CAMI Health

Facente Consulting partnered with Garrow Consulting, LLC to design and create a Story Map for CAMI Health, depicting findings from qualitative interviews about reproductive health choices with young women, partners, grandmothers, and researchers/policymakers in sub-Saharan Africa.

Program Evaluation Support for HIV Programs
The Shanti Project

Facente Consulting helped The Shanti Project to develop an evaluation tool that would collect clients’ feedback and opinions on the program, and yield data to monitor program quality and share program impacts when applying for future funding.

Promotional Material Development to Reduce Inappropriate Referrals
Shanti Project

The Shanti Project hired Facente Consulting to facilitate a process to develop promotional materials to educate clients and referring providers about Shanti’s services.

Youth LGBT Program Evaluation and “True North” Facilitation
The San Francisco LGBT Center

Facente Consulting was hired to assist the Youth Program at the SF LGBT Center in developing and refining their program outcomes and objectives, developing measurement tools and processes, and assembling a written evaluation manual for use moving forward.

Development and Implementation of Organizational Impact Evaluation
San Francisco AIDS Foundation

San Francisco AIDS Foundation asked Facente Consulting to develop a comprehensive evaluation plan to determine changes in client outcomes resulting from implementation of their new strategic plan.

HIV and Housing Assessment and Call to Action
San Francisco AIDS Foundation

Through the process of working with San Francisco AIDS Foundation to develop a community-driven plan to end homelessness among people living with HIV, a new vision for the project emerged – a Call to Action, endorsed by the HIV community, calling on San Francisco to address the root causes of homelessness for all people in the city.

Strategic Planning for HIV and Aging Programs
San Francisco AIDS Foundation

Leadership of San Francisco AIDS Foundation reached out to Facente Consulting and asked them to create a “mini strategic plan” for their goal of creating a comprehensive network of health and wellness services for people over the age of 50 who are living with HIV, taking into account the changing dynamics brought on by the the COVID-19 pandemic.

Executive Coaching and Support
Tenderloin Community Benefit District

The Tenderloin Community Benefit District hired Facente Consulting on a retainer basis for executive leadership support and the development of systems, processes, and problem-solving more broadly in the organization.

Online-Based Training for Syringe Services Programs (SSPs)
ETR

ETR reached out to Facente Consulting to serve as a subject matter expert in the design of an online training to support syringe services programs (SSPs) in using the CDC document Syringe Services Programs: A Technical Package of Effective Strategies and Approaches for Planning, Design, and Implementation, released in 2020.

Staff Retreat Facilitation for the Harm Reduction Team
GLIDE

The GLIDE Harm Reduction team hired Facente Consulting to design and facilitate a full-day retreat to improve their functioning and effectiveness as a team, charting their course for progress over the next 1-3 years.

California Reducing Disparities Project (CDRP) Statistical Analysis
LGBTQ Connection

LGBTQ Connection hired Facente Consulting to provide advanced statistical support for the impact evaluation of their local intervention under the California Reducing Disparities Project, intended to reduce mental health disparities for young LGBTQ+ people in the Napa and Santa Rosa areas of California.

Hepatitis C Virus (HCV) Technical Assistance
NASTAD

Shelley Facente and Katie Burk were selected as a member of the technical assistance team that was part of a new national technical assistance center at NASTAD designed to support viral hepatitis prevention and surveillance personnel at state, territorial, and major city/county health departments.

Strategic Planning for LGBTQ+ Seniors
Openhouse

Openhouse hired Facente Consulting to lead a strategic planning process designed to shift the organization’s emphasis toward LGBTQ+ seniors who have been forced to demonstrate the greatest resilience in the face of longstanding structural and individual racism, classism, homophobia, and/or transphobia.

Planning and Facilitation of a Summit on the Rural Opioid Crisis
Project Inform

Project Inform hired Facente Consulting to lead the agenda planning, logistics, and facilitation of a two-day summit for people in the rural northern counties of California, focusing on the opioid crisis and related public health issues.

Ujamaa Collective Strategic Assistance
Rafiki Coalition for Health & Wellness

Facente Consulting supported the San Francisco Black Led Organizations Coalition (SFBLOC) by reviewing a draft of their first-ever strategic plan and providing substantive recommendations for the final document, creating a strong foundation for the Coalition’s future work.

Planning for Program Integration for People Living With HIV
San Francisco Community Health Center

Facente Consulting facilitated a series of planning meetings with the San Francisco Community Health Center to develop a new program workflow that would integrate three distinct programs for people living with HIV, including a centralized intake assessment and case manager assignment process.

LGBTQ+ Commercial Tobacco Control Program Evaluation Support
San Francisco Community Health Center

San Francisco Community Health Center hired Facente Consulting as an external evaluator for a five-year project focused on reducing commercial tobacco-related disparities in the LGBTQ+ community though coalition-building and policy change.

Substance Abuse Mental Health Services Administration (SAMHSA) Program Evaluation
San Francisco Community Health Center

Facente Consulting served as the local evaluator for a five-year grant funded by the Substance Abuse and Mental Health Services Administration (SAMHSA) to support HIV, hepatitis C (HCV), and substance use prevention among unhoused, LGBTQ+ young adults ages 18-24 in San Francisco.

Capacity-Building Assistance for Programs Serving Trans People in the Midwest
San Francisco Community Health Center

Facente Consulting supported San Francisco Community Health Center in designing and implementing a six-session community of practice that brought together community-based organizations, health departments, and other agencies in the Midwest United States for peer-to-peer learning to improve HIV-related service delivery to trans people in the US.

Coordinating Stakeholder Engagement for a Transportation Study on Treasure Island
One Treasure Island

Facente Consulting worked with multiple partners to manage stakeholder engagement during a transportation study on Treasure Island, including developing a written community survey and coordinating four in-person focus groups, in English, Spanish, Mandarin, and Cantonese.

BEAM Staff Retreat
Black Emotional and Mental Health Collective (BEAM)

Facente Consulting facilitated the annual end-of-year strategic visioning and wellness retreat for BEAM – the Black Emotional and Mental Health Collective.

Evaluation of Gender-Inclusive School Trainings in California
Gender Spectrum

Facente Consulting evaluated the impact of Gender Spectrum’s gender-inclusive trainings on staff and students from trained schools.

Creating a Toolkit for Conducting Community-Based Participatory Research (CBPR) in Harm Reduction Settings
NASTAD

Facente Consulting created a technical assistance package for NASTAD, providing information and helpful tools and tips about the use of CBPR models to evaluate impact of harm reduction programs.

Strategic Planning for SAMHSA Harm Reduction Grantees
NASTAD

In partnership with NASTAD, Facente Consulting supported strategic planning processes for the 25 recipients of SAMHSA’s first harm reduction grants.

Evaluation for CDC-Funded Syringe Service Program Vaccine Scale-Up
NASTAD

Facente Consulting conducted a program evaluation for CDC-funded syringe service programs working to scale up vaccine delivery capacity at their programs.

Harm Reduction and Housing Video Series
NASTAD

In partnership with NASTAD, Facente Consulting created a two-page summary, as well as a series of videos summarizing evidence, that provide tools and best practices and highlight a variety of real-life examples of harm reduction housing models that support frontline workers.

Treasure Island Visioning Process
One Treasure Island

Facente Consulting worked with One Treasure Island, a local nonprofit dedicated to the advancement of Treasure Island, to conduct a process that established a shared aspirational vision statement for the island rooted in inclusion, equity, and belonging and that supports a cultural foundation for the community and its redevelopment.

Strategic Planning to Better Support Homeless Families
Raphael House

Facente Consulting helped Raphael House to develop a realistic vision of “what can and should be,” with the explicit purpose of seeking funding that will transform the fiscal standing, scope, and reach of the agency in the future.

Prosperity Broward Community Engagement Process Guide
Ocha Transformations

Facente Consulting worked with Ocha Transformations to create a how-to guide for Prosperity Broward’s work to identify community strengths, barriers, and recommendations for policies that support pathways toward economic mobility in Florida.

Planning a Team Retreat to Support Workforce Transformation Efforts
San Francisco Community Health Center

San Francisco Community Health Center reached out to Facente Consulting to help plan activities and facilitate a retreat for their newly formed “Workforce Transformation” team, to help them solidify their identity, shared set of goals, and priorities for future work.

SFDPH Community Referral Network Assessment and Recommendations
San Francisco Department of Public Health

Facente Consulting provided support to the SFDPH Community Health Equity & Promotion Branch to implement the initial phases of their Community Referral Network and develop recommendations for future expansion based on stakeholder input.

Rafiki Coalition Project Management
Rafiki Coalition for Health & Wellness

The Rafiki Coalition hired Facente Consulting to provide program management and create and refine hiring solutions during a period of organizational transition.

Strategic Support for the California Overdose Prevention and Harm Reduction Initiative
National Harm Reduction Coalition

Facente Consulting provided strategic support gathering data and stakeholder input and developed a document to guide NHRC’s internal infrastucture and capacity-building work.

Facilitation of the Community Advisory Team for RTI International’s Strengthening Syringe Services Project
RTI International

Facente Consulting is facilitating a newly formed Community Advisory Team that will guide the Strengthening Syringe Services project, led by RTI International.

Program Planning for Rafiki Coalition’s UMOJA Health Access Point
Rafiki Coalition for Health & Wellness

Facente Consulting provided program planning, retreat facilitation, and implementation technical assistance to the Rafiki Coalition to launch UMOJA, a Health Access Point funded by the San Francisco Department of Public Health to provide coordinated, wholistic, and Afrocentric services to address the syndemic of HIV, HCV, STIs and related health and social issues within San Francisco’s Black and African American communities,

Strategic Planning to Manage Impending Budget Cuts
Hamilton Families

Unlike in the last round of strategic planning we did with them in 2021, in 2024 Hamilton Families wanted a scaled down strategic plan refresh, with review and updates to the priorities in the prior plan and a focus on managing expected budget cuts.

Facilitation and Planning Support for the East Bay Drug Checking Collaborative
HIV Education and Prevention Project of Alameda County

Facente Consulting provided facilitation and project implementation support to the East Bay Drug Checking steering committee.

Goal Setting and Program Planning for a Permanent Supportive Housing Provider
Alameda Point Collaborative

Facente Consulting worked with Alameda Point Collaborative to support a small-scale strategic planning process and the development of a theory of change, with the goal of reviewing key initiatives and centering resident feedback as they enter into an era of growth and redevelopment of housing projects.

Facilitation of Board Retreat for Greater Richmond Interfaith Program
Greater Richmond Interfaith Program

Facente Consulting provided strategic facilitation to support Greater Richmond Interfaith Program (GRIP) board in its mission to help community members transition to self-sufficiency.

Visualizing Drug-Checking Results as a Tool for Autonomy and Harm Reduction in the Drug User Community
HIV Education and Prevention Project of Alameda County

Facente Consulting is collaborating with the HIV Education and Prevention Project of Alameda County to make drug-checking results accessible to people who use drugs.

Strategic Support and Facilitation for All Home Staff and Board
All Home

Facente Consulting is helping All Home chart a strategic path forward in their efforts to disrupt homelessness.

Project Descriptions

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